2. Who controls your personal data
Smart Synergies BV is registered in Belgium under company number BE0741.931.719. Its main establishment is located on Kleinwaverstraat 20, 3040 Huldenberg, Belgium.
3 How to collect and process your personal data
3.1 Personal data we collect about you
Because data privacy is of high importance to us, we intend to remain open and transparent about which personal data we collect and how we intend to use it.
As a general rule, Smart Synergies BV will only collect your personal data where necessary for maintaining our relationship with you as business contact, and as a (potential) customer or/and (potential) collaboration partner, as a private contact regarding (potential) employment prospect. Depending on your exact relationship with us, both currently and in the future, Smart Synergies BV may thus collect, use and disclose (process) the following types of personal data: contact information, such as your firstname, lastname, email address, phone number, and postal address for invoicing and delivery purposes as well as registering with social security institutions and tax authorities.
3.2 Legal grounds for processing
3.2.1 Your personal data
Under the applicable legislation, personal data may only be collected and processed based on a limited number of legal grounds. At Smart Synergies BV, we rely on one of the following bases to process your personal data:
Necessity for the performance of a contract with you (e.g. for handling your payment details when you purchase our services); or
Legal obligation to which Smart Synergies BV is subject (e.g. any accountancy and audit requirement); or
Legitimate interests of Smart Synergies BV (e.g. when we send you sales and marketing emails regarding new or enhanced services); or
Your explicit and informed consent (e.g. contract prolongations regarding our services provided to you).
3.3 Customer Support (technical and commercial)
You understand and acknowledge that Smart Synergies BV may process personal data such as your name, contact details, client number, and IP addresses, as well as any other personal data Smart Synergies BV might come in contact with during the provision of technical and commercial support and the provision of our service to ensure the effective and efficient handling of complaints and queries.
4. How we protect your personal data
Smart Synergies BV is committed to the processing of your personal data in a lawful, fair, and transparent fashion.
Smart Synergies BV guarantees that any processing of your personal data will be limited to what is necessary, adequate, and relevant in order to achieve the purposes for which your personal data was collected. Moreover, Smart Synergies BV will use anonymized data whenever possible and technically feasible, for instance, with regard to internal statistics, customer support, or financial reporting.
Because the protection of your personal data is essential to us, Smart Synergies BV is also dedicated to protecting the systems where your personal data is stored to the extent possible to Smart Synergies BV. For that reason, we have defined and implemented adequate technical and organizational measures in cooperation with Smart Synergies BV service providers, with a view to protecting your personal data against any unauthorized access, unlawful use, accidental loss, corruption, or destruction. This way, you can be confident that your personal data will be processed on a strictly 'need-to-know basis', when necessary and where appropriate.
Furthermore, since Smart Synergies BV is fully aware that threats evolve and diversify and because Smart Synergies BV wishes to sustain your trust throughout the years, Smart Synergies BV commits to regularly review and update security measures and infrastructure, with a view to mitigate operational risk and maintain Smart Synergies BV security programs up to the latest industry-accepted standards and best practices.
5. How to contact us
Any request for information or data subject access requests should be made to firstname.lastname@example.org.